Search and retrieve ServiceNow documentation, release notes, and developer docs (APIs, references, guides). Uses docs.servicenow.com via Zoomin and developer.servicenow.com APIs for developer topics.
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Search and retrieve documentation from docs.servicenow.com and developer.servicenow.com. This skill provides access to ServiceNow's release notes, platform documentation, and developer-focused API references and guides.
Use this skill when the user asks about:
Search the ServiceNow documentation database.
Args:
querylimitversionExample:
{"query": "GlideAjax client script", "limit": 5}
Fetch the full content of a documentation article.
Args:
urlExample:
{"url": "https://docs.servicenow.com/bundle/zurich-release-notes/page/release-notes/quality/zurich-patch-5.html"}
List available ServiceNow documentation versions/releases.
Args: None required
Get release notes for the latest ServiceNow version (automatically detects most recent).
Args: None required
Get autocomplete suggestions from ServiceNow Developer Documentation.
Args:
termExample:
{"term": "openFrame"}
Search ServiceNow Developer Documentation (APIs, guides, references). Returns URLs to API reference pages.
Args:
querylimitExample:
{"query": "ScriptLoader", "limit": 5}
Fetch a ServiceNow Developer Guide by path. Works for PDI guides, developer program docs, etc.
Args:
pathreleaseExample:
{"path": "developer-program/getting-instance-assistance"}
User: "What are the accessibility preferences in ServiceNow?" → Use servicenow_search to find accessibility documentation → Use servicenow_get_article to fetch the full content → Summarize the preferences for the user
User: "Tell me about the latest ServiceNow patch" → Use servicenow_latest_release to get the most recent release notes → Fetch and summarize the patch details
User: "How do I use openFrameAPI?" → Use servicenow_dev_suggest or servicenow_dev_search to find the best developer docs topic → Returns URLs to API reference pages (requires browser access for full content)
User: "Show me the PDI guide for getting an instance" → Use servicenow_dev_guide with path "pdi-guide/requesting-an-instance" → Returns full guide content
https://servicenow-be-prod.servicenow.com/searchhttps://developer.servicenow.com/api/now/uxf/databroker/exechttps://developer.servicenow.com/api/now/graphqlhttps://developer.servicenow.com/api/snc/v1/guidesservicenow_dev_searchservicenow_dev_guideNo automatic installation available. Please visit the source repository for installation instructions.
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